E2open Parent Holdings, a leading connected supply chain SaaS platform, has introduced advanced artificial intelligence (AI) capabilities within its Global Trade suite to streamline compliance and boost productivity. These enhancements include automated product classification to ensure consistent accuracy amid evolving regulations, reducing customs delays and penalties. Leveraging large language models and generative AI, the platform now simplifies complex regulatory content into clear summaries, aiding carriers and internal operations in minimizing shipment errors.
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Additionally, enhanced due diligence features utilize AI to transliterate and cross-reference non-English data, improving screening processes across diverse languages. Rachit Lohani, E2open’s Chief Product and Technology Officer, emphasized that these AI-driven tools will “help businesses streamline global trade and compliance processes, freeing up time for leaders to focus on more important issues impacting their businesses.” Clients have reported up to a 90% reduction in manual efforts and significant duty savings, underscoring the effectiveness of these innovations in navigating the complexities of global trade.