Kyndryl, a leading provider of mission‑critical enterprise technology services, and the State of Arizona Department of Transportation Motor Vehicle Division (AZ MVD) announced an expansion of their long-standing systems modernization collaboration. Kyndryl will continue to deliver new capabilities for MVD’s statewide services delivery – including expanded mobile and remote services, enhanced end-to-end field office operations, and streamlined transactions for residents and communities.
This expanded agreement with Arizona MVD furthers Kyndryl’s commitment to asserting its leadership in the delivery of advanced infrastructure technology services that are enabling DMVs across the United States to transform and modernize their operations and provide enhanced solutions to citizens.
“This renewal reflects AZ MVD’s confidence in Kyndryl as a long-term strategic partner,” said Mike Cryderman, Motor Vehicle Division Director, Arizona Department of Transportation. “Together, we are modernizing services that millions of Arizonans rely on – reducing friction, expanding access, and supporting residents in completing essential transactions reliably whether they live in urban centers or rural communities. Our work with Kyndryl is essential to delivering timely, resilient and convenient services that meet the needs of a growing state.”
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“Kyndryl is proud to continue our work with AZ MVD as it expands modern, accessible services to communities across the state,” said Anita Mikus, Managing Director, U.S. State and Local Government, Kyndryl. “Arizona was the first state to deploy the MAX platform, and this renewal underscores our continued role in helping lead the next generation of DMV modernization – combining stability, innovation and deep operational expertise to support residents today and into the future.”
As part of the extended collaboration, Kyndryl will support the digitization of AZ MVD’s mail‑based operations, service desk, and expansion of B2B services including dealers, fleets, motor carriers and insurance companies. This transformation will help the Division deliver more efficient, accessible services to residents, businesses and partners statewide.
Kyndryl will continue to manage and evolve AZ MVD’s field office technology, kiosks, payment systems, application support and cloud infrastructure operations, as well as the expansion of the TeleMVD program which enables AZ MVD to extend services beyond traditional field offices and reach communities where access has historically been a challenge. Additionally, in rural areas, Kyndryl is helping AZ MVD improve service delivery by enabling reliable, high-speed connectivity and security to help reach underserved areas across the large geography of Arizona.
SOURCE: Kyndryl
