Thursday, January 16, 2025

FourKites Unveils Intelligent Control Tower with Real-Time Data, Digital Twins, and AI-Driven Workforce

FourKites, a leader in real-time supply chain visibility, has launched its Intelligent Control Tower, a groundbreaking platform that combines real-time data, digital twins, and an AI-powered digital workforce to redefine supply chain management.

The Intelligent Control Tower leverages three key assets that only FourKites can offer, providing unparalleled value to supply chain professionals worldwide:

  • The World’s Most Comprehensive Real-Time Supply Chain Network: FourKites tracks over 3.2 million shipments daily across 200+ countries and territories, utilizing data from road, rail, ocean, and air transport. This network includes more than 1.1 million carriers and monitors 98% of the world’s ocean traffic.
  • Continuous Digital Twins: These digital models offer deep insights into real-world operations, providing visibility into shipments, orders, inventory, and assets while creating actionable context across the entire supply chain.
  • AI-Powered Digital Workforce: A system of AI agents autonomously handles routine tasks and decisions, such as track-and-trace, supplier management, appointment scheduling, and order management, optimizing daily operations across the supply chain.

A Shift from Data to Action

“Real-time transportation visibility has become table stakes, and companies are striving to derive greater value from supply chain data. But operationalizing this data requires a paradigm shift,” said Mathew Elenjickal, Founder and CEO of FourKites. “Today, we’re taking the next step in FourKites’ evolution by moving the industry from simply seeing data to automating actions. The FourKites Intelligent Control Tower seamlessly integrates real-time visibility with existing supply chain systems, surfaces actionable insights, and drives advanced automation through our digital workforce.”

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Tailored Solutions to Drive Value Across the Supply Chain

As part of its Intelligent Control Tower, FourKites introduces eight distinct AI-powered packages designed to address the most critical use cases for supply chain professionals:

  • Supplier Connect AI: Enhances collaboration with inbound suppliers.
  • PO Connect AI: Optimizes purchase order performance.
  • Inbound Scheduler AI: Automates the inbound scheduling process.
  • Yard Connect AI: Revolutionizes yard logistics operations.
  • Customer Connect AI: Prevents OTIF fines and enhances customer satisfaction.
  • Outbound Scheduler AI: Streamlines the pickup experience.
  • Cross Dock Optimizer AI: Maximizes cross-dock efficiency.
  • Customer Appointment AI: Automates scheduling for customer appointments.

These packages streamline supply chain execution across the board, from vendor interactions to customer deliveries. FourKites is committed to expanding its library of solutions based on customer demand, further unlocking value in the process.

A New Era of Supply Chain Automation

“Many organizations are still using disconnected systems that hinder their ability to link planning to execution or take meaningful action,” said Charles Brennan, Senior Analyst at Nucleus Research. “Supply chain leaders are now looking for ways to move beyond identifying risks to effectively coordinating responses across departments. This signals a major shift from reporting-focused tools to execution-driven solutions.”

With FourKites’ Intelligent Control Tower, professionals across procurement, inventory, supplier management, customer service, and facilities can now:

  • Prevent disruptions using predictive AI and automated interventions.
  • Enable true supply chain orchestration through coordinated AI agent actions.
  • Eliminate manual workflows across departments with intelligent automation.
  • Drive continuous improvement through system-wide learning and optimization.

AI-Powered Agents Tailored for Supply Chain Workflows

“We have pioneered a unified system of agents tailored for supply chain workflows, eliminating the need for companies to manage multiple solutions and vendor relationships while leveraging the full potential of AI-powered agents,” said Priya Rajagopalan, President of Product, Technology and Operations at FourKites. “Our multi-agent AI system pushes the boundaries of what’s possible, transforming abstract research into practical solutions for the most complex supply chains. And we do all this while maintaining the security and governance of enterprise data. We’re proud to continue our tradition of innovation, working closely with customers to solve their most pressing challenges.”

Expanding Beyond Real-Time Visibility

FourKites has strategically expanded its capabilities beyond real-time transportation visibility. The company now offers order-level insights that provide granular tracking from purchase to delivery, helping businesses prevent stockouts, optimize inventory, and reduce operational costs. Additionally, FourKites’ suite of yard and facilities solutions, branded YardWorksSM, optimizes facility operations through automated gate processes, real-time equipment tracking, and fully automated appointment scheduling.

FourKites continues to lead the way in innovative, AI-driven solutions, ushering in a new era of intelligent automation and seamless supply chain orchestration.

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