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Customer Experience

Forethought Announces Triage Quickstart, Enhancing AI Platform for Instant Case Automation

Triage Quickstart Empowers Customers to Tag Cases with Pre-Built and Custom Classifiers Forethought, the human-centered AI platform, announced the launch of Triage Quickstart, an extension...

Read Magazine Interview With Stas Tushinskiy, CEO & Co-Founder, Instreamatic

Sometimes you need a deep crisis to start the internal revolution (Apple is another a great example), but changing everything when things go great...

Georgia Power Requests Funding to Support Essential, Critical Investments in Electric Grid Reliability

Georgia Power today filed a request with the Georgia Public Service Commission (PSC) that would enable the company to continue making investments in strengthening...

Read Magazine Interview With Sarah Friswell, CEO at Red Ant

What defining factors have got you to where you are today? Great teams – I’ve always been lucky enough to join great teams. The...

Read Magazine Interview with Jason Widup, VP of Marketing at Metadata.io

Hi Jason, could you tell us about your journey in MarTech? This September will mark my third year with Metadata. I've worked at small...
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