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‘MACH adoption is the only way forward for the future of ecommerce’, warns customer experience expert

As ecommerce continues to evolve at rapid pace, it is only businesses that react now and adopt a MACH approach to website development that...

Forethought Announces Triage Quickstart, Enhancing AI Platform for Instant Case Automation

Triage Quickstart Empowers Customers to Tag Cases with Pre-Built and Custom Classifiers Forethought, the human-centered AI platform, announced the launch of Triage Quickstart, an extension...

Read Magazine Interview With Stas Tushinskiy, CEO & Co-Founder, Instreamatic

Sometimes you need a deep crisis to start the internal revolution (Apple is another a great example), but changing everything when things go great...

Georgia Power Requests Funding to Support Essential, Critical Investments in Electric Grid Reliability

Georgia Power today filed a request with the Georgia Public Service Commission (PSC) that would enable the company to continue making investments in strengthening...

Read Magazine Interview With Sarah Friswell, CEO at Red Ant

What defining factors have got you to where you are today? Great teams – I’ve always been lucky enough to join great teams. The...
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