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Customer Experience

MarTech

‘MACH adoption is the only way forward for the future of ecommerce’, warns customer experience expert

Sarita Javale - July 4, 2022

As ecommerce continues to evolve at rapid pace, it is only businesses that react now and adopt a MACH approach to website development that...

MarTech

Forethought Announces Triage Quickstart, Enhancing AI Platform for Instant Case Automation

Business Wire - July 4, 2022

Triage Quickstart Empowers Customers to Tag Cases with Pre-Built and Custom Classifiers Forethought, the human-centered AI platform, announced the launch of Triage Quickstart, an extension...

Information Technology

Read Magazine Interview With Stas Tushinskiy, CEO & Co-Founder, Instreamatic

Suchita Dey - June 30, 2022

Sometimes you need a deep crisis to start the internal revolution (Apple is another a great example), but changing everything when things go great...

Energy, Power and Sustainability

Georgia Power Requests Funding to Support Essential, Critical Investments in Electric Grid Reliability

PR Newswire - June 29, 2022

Georgia Power today filed a request with the Georgia Public Service Commission (PSC) that would enable the company to continue making investments in strengthening...

Interviews