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Customer Experience

Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm

Aprimo, an industry-leading provider of digital asset management and work management solutions, announced it has been recognized as a 'Leader' in "The Forrester Wave™:...

RedDoorz to Enhance Customer Experience with Haptik

Jio Haptik Technologies Limited, one of the world's largest conversational AI companies, announced that RedDoorz, Southeast Asia's largest hotel management and booking platform, has...

More Than Half Of Consumers Feel Service Is An Afterthought

Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as more than two...

Alchemer Raises Commitment to Security and Privacy, Completes SOC 2® Type 2 Examination

Alchemer (formerly SurveyGizmo) – a global leader in Customer Experience (CX) and Voice-of-the-Customer (VoC) technology – announced the successful completion of its Service Organization...

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