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Reworld Announces Launch of New Customer Gateway

Reworld, a leader in sustainable waste solutions, announces the launch of the Reworld Customer Gateway. This new resource enhances the customer experience by providing...

Vantage Group Appoints Karen Ali Chief Operating Officer at JFK Millennium Partners

Vantage Group announced the appointment of Karen Ali as Chief Operating Officer at JFK Millennium Partners (JMP), the Vantage-led company selected by the Port Authority of New...

Macy’s, Inc. Names Keith Credendino Chief Information Officer

Macy’s, Inc. announced that Keith Credendino has been named Chief Information Officer effective August 4, 2024. Credendino who is currently Senior Vice President of...

Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced new generative artificial intelligence...

Orbee Integrates ActivEngage Messaging Data to Enrich Shopper Profiles

Orbee, a leader in customer experience middleware for the automotive industry, has integrated with ActivEngage, the largest exclusively automotive chat and text communications platform in the world....
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