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Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced new generative artificial intelligence...

Orbee Integrates ActivEngage Messaging Data to Enrich Shopper Profiles

Orbee, a leader in customer experience middleware for the automotive industry, has integrated with ActivEngage, the largest exclusively automotive chat and text communications platform in the world....

LocatorX Names Jody Spencer as New Chief Marketing Officer

LocatorX appoints Jody Spencer as its new Chief Marketing Officer (CMO) to accelerate the company’s growth and drive new market expansion. Reporting to CEO...

Solera Introduces XpertCX Solutions Suite, Driving Automotive Forward with Always-On, Always-Expert BPO Solutions

Strategic Expansion: The Company Announces Jacksonville Office Opening to Bolster XpertCX Solutions Suite's Growth Solera, the global leader in vehicle lifestyle management, introduced its BPO...

Thumbtack Partners with ServiceTitan to Help Trades Businesses Provide a Better Customer Experience

Thumbtack, the technology company helping millions of people confidently care for and improve their homes, announced a partnership with ServiceTitan, a software platform built...
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