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Customer Experience

TruVideo and Outsell Partner to Bring Turnkey Smart Text Solutions to Automotive That Drive Revenue and Customer Experience

Video, texting and engagement leader TruVideo and Outsell, the only A.I.-driven customer data and engagement platform for the automotive industry, announced their partnership to...

North Highland Recognized in Forrester’s Now Tech Report for Customer Experience Strategy Consulting

North Highland, the leading change and transformation consultancy, has been included in Forrester's Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022, an overview...

Is Digital Disruption of E-commerce Boosting Retail Industry Growth?

Over the past two decades, the retail sector has seen a dramatic transformation, with the advent of e-commerce emerging as a disruptive force that...

Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm

Aprimo, an industry-leading provider of digital asset management and work management solutions, announced it has been recognized as a 'Leader' in "The Forrester Wave™:...

RedDoorz to Enhance Customer Experience with Haptik

Jio Haptik Technologies Limited, one of the world's largest conversational AI companies, announced that RedDoorz, Southeast Asia's largest hotel management and booking platform, has...
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