Shippo has revealed growing success with its artificial intelligence-powered shipping platform with data revealing that 85% of merchants shipping over 100 labels per month had access to more affordable shipping options, offering average savings of 22%. The revelation comes ahead of the peak season where shipping costs, efficiencies, and delivery can play an integral part in the operations and experiences of e-commerce firms. In the last year, over 440 million packages have been shipped via Shippo, recording a year-on-year rise of 39%. This is informed by over 13 years of shipping data that includes actual transit time and delivery of the major carriers. Shippo’s Estimate API, released in August, offers this intelligence on the ecommerce website, providing accurate estimated delivery dates with ≥90% accuracy.
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“Shipping generates an enormous amount of operational data, and AI gives us the ability to turn that information into practical decisions for merchants,” said Laura Behrens Wu, CEO and co-founder of Shippo. “Businesses can use that intelligence to select the right service, give customers more confidence about when an order will arrive and better understand where they are spending their shipping dollars. As we head into peak season, those decisions can have a meaningful impact on both costs and the customer experience.” Shippo said 44% of identified lower-cost options also arrived sooner, while one customer achieved six figures in savings within 12 days.
