Wednesday, May 15, 2024

Village Super Market Rolls Out Focal Systems AI Chainwide to Enhance Customer Shopping Experience

Focal Systems, the industry leader in retail automation, announced that Village Super Market, owner and operator of 30 ShopRite stores in NJ, NY, PA and MD, as well as four Gourmet Garage stores and four Fairway Market stores in New York City, is introducing the Focal Systems Operating System at its ShopRite and Fairway Market stores. Following a successful pilot in five stores across NJ and NY, this expansion will optimize ordering, inventory management, merchandising and in-store labor, completely transforming the customer experience.

This rollout will involve deploying hundreds of tiny, inexpensive shelf cameras that digitize shelves hourly with the most accurate computer vision on the market. FocalOS then uses that data to automate in-store processes and enable accurate, just-in-time ordering.

Founded in 1937, Village Super Market was among the first supermarkets to join Wakefern Food Corp., the nation’s largest retailer-owned cooperative with member companies that own and operate supermarkets under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage and Fairway Market banners.

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“We chose Focal Systems as they have proven they can reliably unlock productivity gains in our stores with their Al, while improving the customer experience and sales,” said Nico Sumas, co-president of Village Super Market. “We’ve already seen improvements in product availability for our customers by increasing the productivity of our replenishment staff. We can’t wait to optimize the rest of our stores with this rollout.”

Village Super Market has demonstrated time and time again its commitment to putting its customers first,” said Francois Chaubard, CEO and founder of Focal Systems. “By investing in Al early on, Village Super Market is positioning itself to provide the ultimate in-store experience. The technology enables associates to spend more time with customers, reinforcing the family environment its stores are known for.”

“What I love about working at Village Super Market, and what our founders love, is the honor of serving our local communities and the pleasure of seeing new faces walk through our doors every day,” said Dayhana Pena, store manager of Fairway Market Kips Bay, NY. “I’m blown away by how Focal Systems’ technology enhanced the shopping experience in our store so we can continue to put our customers, associates and families first.”

SOURCE : PRWeb

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