Saturday, May 4, 2024

Ordr Launches Clinical Defender to Streamline Management of Connected Medical Devices

Ordr, the leader in connected device security, announced the availability of Ordr Clinical Defender. Built on Ordr’s foundational asset and risk management features, and developed with best practices from the top healthcare delivery organizations (HDOs) in the world, Ordr Clinical Defender enables Healthcare Technology Management (HTM) teams to more efficiently and accurately manage their connected medical devices.

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HTM teams today face significant challenges in managing the explosive growth of connected medical devices critical to patient care. There is typically a 15-20% discrepancy between assets registered in a computerized maintenance management system (CMMS), and assets deployed on the network. This increases risks for healthcare organizations as unknown devices increase the attack surface, and missing devices may contain protected health information (PHI), putting the organization in jeopardy of a costly HIPAA data breach violation.

Furthermore, HTM teams spend an average of 30-60 minutes per person, per shift, looking for equipment. At a cost of $100 per hour, reducing this time can lead to significant cost savings. In addition, addressing clinical risks like identifying devices running outdated operating systems can drag on for weeks due to the lack of accurate data, making organizations vulnerable to cyberattacks.

Ordr Clinical Defender, running on the new Ordr 8 Software release, provides focused, actionable, and accurate HTM insights and workflows, so HTM and clinical engineering teams can:

  • Automate real-time asset inventory without impacting device operations;
  • Address compliance by identifying missing, newly-connected, or misplaced devices;
  • Mitigate risks by identifying devices with vulnerabilities and recalls;
  • Accelerate remediation efforts for devices with clinical risks; and,
  • Save millions of dollars by optimizing device utilization.

“The thing we were astonished by was the visualization of the Ordr data. We found quite a few devices that had very out-of-date operating systems that we were not aware of, that we’re now addressing from an upgrade standpoint. We were able to mitigate those risks before anything happens,” said Chuck Christian, VP Technology and CTO, Franciscan Alliance.

“It is refreshing to work with a vendor that actually listens and empathizes with issues and pain points from customers. It’s exciting to see the rubber meet the road in terms of suggestions and requests. Ordr’s Clinical Defender dashboard is both modern and functional. Kudos to the team,” said Jeremiah Green, Information Security Manager, University of Rochester and University Rochester Medical Center.

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