SEKO Logistics (SEKO), the leader in end-to-end global logistics, is proud to announce its strategic partnership with Loop Returns, the leading post-purchase platform optimizing returns, exchanges, and reverse logistics for 4,000 of the world’s most-loved brands. This collaboration will provide SEKO clients with a best-in-class return management platform that integrates directly with its logistics capabilities.
By partnering with Loop, SEKO clients can now offer their customers a streamlined and efficient returns process, significantly enhancing customer satisfaction and loyalty. Meanwhile, Loop customers will benefit from SEKO’s extensive global network, allowing them to execute cross-border returns effortlessly. SEKO will handle all necessary documentation, consolidate shipments and reduce shipping costs, enabling ecommerce brands to expand their global reach without increasing operational overhead.
“By combining Loop’s exchange-first returns portal with SEKO’s processing and multi-carrier reverse logistics, we have created the ultimate global ecommerce returns solution,” said Callan Bryce, SEKO’s General Manager Commercial, Australia & New Zealand. “This comprehensive solution simplifies global returns, lowers shipping costs and improves the overall customer experience.”
Also Read: Kalmar & CES Partner for Heavy-Duty Equipment Distribution
This partnership specifically addresses several challenges in returns management for international transactions, including handling customs paperwork, managing duties and taxes, reducing delays in shipment clearance and lowering return shipping costs. By integrating Loop’s platform, SEKO’s clients gain access to a more cost-effective returns management solution.
“At Loop, we recognize the increasing challenges and costs of cross-border logistics for e-commerce merchants, especially as industry margins tighten across the board,” said John-David Klausner, SVP of Business Development and Partnerships at Loop. “Through our partnership with SEKO, merchants are empowered to keep cross-border logistics costs low while delighting their customers through our best-in-class returns management software.”
From end-to-end turnkey solutions to last mile consumer deliveries, SEKO’s technology, shared facilities and direct-to-consumer services provide clients the competitive advantage in today’s worldwide marketplace.
SEKO Logistics is the no-nonsense global end-to-end logistics partner – from shipper to consumer.
SOURCE: Businesswire