Chain, the fast-growing freight tech startup delivering AI-powered freight broker software, announced a certified integration with McLeod Software, the industry leader in Transportation Management Systems (TMS) for freight brokers, carriers, and 3PLs. The new integration gives brokers real-time freight visibility, check call automation, and centralized communication, natively within McLeod’s LoadMaster and PowerBroker.
Through McLeod’s Certified Integration Partner program, Chain has completed the rigorous process required to ensure a seamless and secure connection between the two platforms.
“This partnership gives brokers access to modern AI-powered tools, right where they already work,” said Annalise Sandhu, CEO and cofounder of Chain. “With automation, visibility, and carrier engagement built in, brokers can move faster, reduce manual work, and improve service across the board.”
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Built specifically for brokers and 3PLs, Chain integrates directly with McLeod to streamline every step of the load lifecycle. Teams can track shipments in real time, automate exception alerts, and send milestone-triggered updates via email and SMS, all from one interface. On average, brokers using Chain reduce manual check calls by more than 85% within the first 30 days.
“What Chain has developed eliminates a number of our biggest operational headaches,” said Brandon Bay, Executive Vice President at Logistics Group International. “We’ve stopped wasting time chasing manual carrier updates, switching between contacts, and re-entering data into the TMS. Chain’s centralized communication hub, combined with their AI Autopilot that handles outreach and exception monitoring, is saving our team an average of 2+ hours per employee, per day.”
“We’re excited to welcome Chain into our Certified Integration Partner program,” said Ahmed Ebrahim, Senior Vice President, Integrations and Partnerships at McLeod Software. “Our goal is to help customers build the freight tech stack that works for them. Chain brings AI-based automation and real-time communication into workflows in a way that’s seamless and valuable.”
SOURCE: PRNewswire