Jobber, the leading provider of operations management software for home service businesses, announced the launch of two Marketing ToolsReviews and Campaigns—designed to help home service businesses in industries such as cleaning, contracting, landscaping, tree care, painting, HVAC, roofing, and more, grow simply by leveraging the power of their existing clients. Jobber extends its functionality beyond supporting the core workflow for these businesses, now allowing them to run key elements of their marketing like automating online review requests and running targeted email campaigns—all within Jobber.”
“The online shopping experience has come to home service, with homeowners sourcing and comparing providers on Google the same way they do with physical products,” said Sam Pillar, CEO & co-founder of Jobber. “Entrepreneurs are in a constant state of juggling time and financial resources to grow their businesses. Jobber Marketing Tools makes marketing foolproof for home service pros.”
According to a recent Jobber survey of 500+ U.S. homeowners and renters responsible for making decisions on home services:
- When considering a home service business, 98% said it is important the business has recent reviews
- 70% of respondents will not seek a quote from a business with a rating of less than 4 stars
- 65% require a business to have more than 50 reviews to consider working with them
The home service category is a competitive marketplace and online reviews are critical to the decision-making of homeowners. With Jobber’s new Reviews tool, service pros can stand out on Google and meet homeowners’ high expectations by automating review requests to their preferred clients as a part of their existing Jobber workflow.
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“A few years ago we lost all of our reviews because of an issue with Google; that was really hard, especially as a service business,” said Paul Ricard, owner of Grill Tanks Plus based in Boynton Beach, FL. “Now, with Reviews embedded into our workflow in Jobber, we’ve been able to 10x the number of reviews! Clients are able to share how amazing our work truly is, which also boosts the morale of our team who love to see their hard work recognized. I would most definitely recommend Jobber Reviews.”
“When I’m looking for services I Google providers near me to see their reviews, and I need to read ten or more recent ones with depth to them,” said Joe H, homeowner in Rancho Cucamonga, California. “Customer service is such a big part of these services, so I’m looking for if they’re approachable, friendly, and if I feel I can trust them before I decide to reach out.”
SOURCE: PRNewswire