Omega Healthcare, a leading provider of technology-enabled revenue cycle management (RCM) solutions, announced the expansion of its strategic collaboration with Microsoft to accelerate the deployment of advanced AI innovations across the healthcare revenue cycle.
Leveraging Microsoft Azure AI Foundry, Omega Healthcare has integrated state-of-the-art AI models with its proprietary Omega Digital Platform (ODP), resulting in the development and launch of more than 20 generative and agentic AI-powered solutions. These innovations are designed to help healthcare organizations optimize operational efficiency, enhance financial outcomes, and streamline revenue cycle processes.
Building on a relationship that began in 2023, Omega Healthcare has rapidly scaled the integration of intelligent automation technologies into its service delivery. By embedding Microsoft Azure’s cutting-edge AI capabilities into ODP, the company is helping providers automate traditionally manual and complex workflows—including correspondence handling, appeals processing, denial management, and contact center operations—while improving compliance, accuracy, and overall profitability.
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“By combining the strength of our RCM and healthcare expertise with Microsoft’s advanced large language models, we are unlocking new efficiencies, previously considered by the market as too complex to automate,” said Anurag Mehta, CEO and Co-Founder, Omega Healthcare. “We are bringing scalable, tech-enabled services without requiring healthcare leaders to take on large, risky technology investments, freeing them up to focus on what matters most – delivering exceptional patient care.”
“Omega Healthcare is one of the most innovative partners we’ve worked with in applying Microsoft Azure AI Foundry capabilities – including Azure OpenAI in Foundry Models – to revenue cycle management and other real-world healthcare challenges,” said Elena Bonfiglioli, General Manager, Worldwide Healthcare at Microsoft. “Their ability to translate AI innovation into practical, high-impact solutions across the entire revenue cycle and beyond, has positioned them as a clear leader in tech-enabled RCM transformation.”