eClinicalWorks V12 Helps Maryland Practice Improve Physician Satisfaction and Practice Efficiency

Serving thousands of patients annually, MedPeds streamlines operations and improves care offerings

eClinicalWorks, the largest ambulatory cloud EHR, announced the recent successes of its partnership with MedPeds, LLC. For the past 18 years, MedPeds has been prioritizing patients and improving its care offerings. Most recently, MedPeds successfully onboarded eClinicalWorks’ V12, the first multi-dimensional EHR, to bring leading care technologies to thousands of adults and pediatric patients in Laurel, MD, and neighboring areas.

Moving to V12 helped my personal productivity improve by 10% throughout the week,” said Seth Eaton, MD, of MedPeds, LLC. “With new features, I am able to take quicker notes, access documents in a timely manner, and better communicate with patients. Throughout the transition from V11 to V12, eClinicalWorks provided onsite training as well as training at the national conference for additional teachings on maximizing the new software features. This is a great benefit as we continue to make investments in ongoing training.”

MedPeds started using eClinicalWorks solutions in 2004. Since then, MedPeds has grown in provider count and increased its patient portal adoption to 90%, all while improving both the patient and provider experience.

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With eClinicalWorks’ V12, MedPeds experiences:

  • Improved application performance by up to 40%.
  • Improved usability with click reducers and redesigned medication management screens to help providers achieve higher patient satisfaction.
  • A floating toolbar for easy access to key workflow features — including patient records, a virtual assistant and documents.

In addition to V12, MedPeds leverages healow TeleVisits for constant and interactive communication with patients from any location. Additionally, electronic prior authorizations help MedPeds expedite approval for specific medications, avoiding delays due to manual authorizations. This ensures patients receive timely treatments and care.

“Growth potential and provider experience is a key focus when developing our systems and software,” said Girish Navani, co-founder and CEO of eClinicalWorks. “With eClinicalWorks V12 and healow solutions, MedPeds successfully streamlined its administrative process, allowing for more time with patients while providing quality value-based care.”

SOURCE: BusinessWire

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