Thursday, May 9, 2024

Nation’s Giant Hamburgers Partners with Raydiant to Transform Customer Experience Through Digital Experience Transformation

Raydiant, the leading provider of in-location experience solutions, is proud to announce its partnership with Nation’s Giant Hamburgers, a prominent chain in the San Francisco Bay Area. This collaboration represents a significant step forward in Nation’s commitment to enhancing the dining experience through modern technology.

In 2023, a pilot was launched at the Concord location to introduce Nation’s to Raydiant’s dynamic pricing board solution, replacing traditional cardboard menus. With efficient execution and positive feedback, the pilot concluded in less than two weeks. Impressed with the Raydiant system’s capabilities, Nation’s quickly implemented Raydiant’s solution across all 28 locations.

Recognizing the importance of robust customer support, Nation’s sought Raydiant’s premium support services to roll out dozens of new digital pricing boards. The Raydiant team assisted Nation’s in integrating their new digital menus with the Raydiant cloud-based dashboard. This collaboration successfully accelerated the rollout of digital menu boards in all locations, beating the projected deadline by a week.

Also Read: Shift4 Launches Skytab Business Intelligence Platform To Deliver Enterprise Reporting And Management Capabilities For Restaurants

Given the seamless integration and positive results, Nation’s has expressed immense satisfaction with Raydiant’s solution. The two companies have expanded their partnership with a second agreement, extending the innovative digital experience strategy to Nation’s new franchise model in Texas, where the first location is already live. Additionally, Nation’s plans to implement the Toast point-of-sale system alongside the Raydiant platform to maintain brand consistency and adjust item pricing and availability, further improving the customer experience.

“We are thrilled to partner with such an iconic local brand that resonates with our dedication to enhancing customer experiences,” said Bobby Marhamat, CEO of Raydiant. “Our technology goes beyond modernizing visual communication; it’s about creating an atmosphere that customers love and remember.”

SOURCE: PRNewswire

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