SCS Technologies (SCS), a leading provider of CO2 measurement systems, methane vapor recovery units, and petroleum LACT units, announced the launch of its Skid Tracker™ customer portal, enabling real-time project visibility and communication with the project team during the fabrication process.
“Our commitment to innovation is matched by our dedication to reliable delivery. The new Skid Tracker customer portal transforms how clients track their VRU and LACT unit orders,” said Cody Johnson, CEO of SCS Technologies. “Through this digital window, customers can monitor real-time production status, access product documentation, and view progress photos. Direct communication with project managers through the portal ensures seamless coordination from order placement through final delivery, giving our clients complete visibility and control over their critical infrastructure investments.”
Traditional project communication has relied on a fragmented mix of spreadsheets, emails, and phone calls, creating risks of lost information and delays. This manual approach wastes valuable time and leaves critical documents scattered across multiple channels, making it challenging to maintain clear oversight of fabrication progress.
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SCS Technologies’ new, innovative customer portal centralizes the entire customer journey – from initial sales through ongoing support and parts fulfillment – in one unified platform. Built on Monday.com’s cloud-based collaboration tool, this comprehensive system streamlines project communication and documentation, giving customers and team members instant access to critical information through a single, intuitive interface. Facilities engineers, procurements specialists and others on the customer team can now:
- Access live status updates and progress tracking
- Message directly with the project team
- Share project files and timeline management
- View photos or videos of the equipment
- Dive down to the item level within any stage of production
“Based on direct customer feedback, we’ve developed a portal that seamlessly integrates with their oil and gas production planning needs. The SCS Skid Tracker platform streamlines critical processes like design approval and document access, while providing real-time production updates drawn directly from our manufacturing floor,” said Anthony Gilliland, Vice President of Sales. “By centralizing all project communications and documentation in one transparent interface, we’re enhancing our efficiency and giving customers complete confidence in their investment from purchase through delivery.”
SOURCE: Businesswire