DTiQ, the leading provider of SaaS-based video, analytics, and optimization solutions for operators within the Restaurant, Convenience Store and Specialty Retail industries, announced that it has received a $145 million growth investment from Bain Capital’s Private Credit Group (“Bain Capital”). The funding will drive increased innovation in AI and Computer Vision for more actionable business insights and automation, expand its SaaS product offerings, and capture new opportunities in existing and new territories.
DTiQ provides SaaS, video-based, business optimization solutions to the top names in QSR, Retail and C-Store, such as Subway, Dunkin, Burger King, Church’s and others. In 2022, the company expanded its addressable market with the acquisition of Australia-based Summit Innovations providing advanced Drive Thru solutions to customers and delivering ROI-enhancing solutions both inside and now outside their stores. Proving that they recognize the everyday pains of operators in the industries they serve, DTiQ has committed publicly to providing new solutions to address their challenges further including loss prevention, speed of service, peak times, operational and compliance issues, and employee/patron safety. Most recently, DTiQ has broadened its AI-powered portfolio when it rolled out In-Store and Peak Hours Speed of Service capabilities.
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“DTiQ has a customer-first, outside-in innovation approach and a cloud-first, mobile forward solution set to help restaurant and retail operators solve everyday problems and grow their businesses, said JL Valente, CEO of DTiQ. “We are thrilled to be able to accelerate our already aggressive product roadmap.”
Announcement with Bain Capital, one of the world’s leading private investment firms, underscores the significance, scale and quality of the DTiQ business, its market momentum, contributions to the hospitality industries and superiority of its portfolio in addressing key business issues for restaurant and convenient stores owners and operators, as well as specialty retailers.
“Our investment in DTiQ is an emblematic of our conviction in this well-established, globally-renowned business and its ability to innovate new AI-enhanced video and data solutions for the benefit of the restaurant and retail industries,” said David Healey, a Director at Bain Capital Credit. “We’re proud to support DTiQ’s exciting growth trajectory with strategic capital and our long track-record of helping SaaS businesses reach their full potential.”
“Given DTIQ’s growth plans, existing solutions, roster of customers and leadership, this investment by Bain Capital is catalytic capital for its future,” said Rick Shrotri, founder and Managing Partner of Digital Alpha Advisors, DTiQ’s Private Equity partner. “We believe DTiQ is posed for profitable growth in 2025 and beyond, and we are pleased to be partnering with Bain Capital on this investment.”
SOURCE: PRWeb