Alacriti, a leading provider of cloud-based payment innovation, announced that Citizens Business Bank has successfully launched instant payments capabilities using the Orbipay Payments Hub. The solution enables the bank’s customers to receive payments in seconds over both the RTP network and the Federal Reserve’s FedNow Service.
Citizens Business Bank selected Alacriti to help streamline its real-time payments infrastructure, using a centralized hub that offers intelligent orchestration, enhanced risk management, and native ISO 20022 support. The solution was chosen to serve both retail and business banking customers, providing 24/7 access to instant payments and seamless integration with the bank’s core and digital banking systems.
Through this collaboration, Citizens Business Bank customers benefit from:
- 24/7 Instant Payments Access: Customers can receive payments in real-time, with immediate access to funds and faster settlement for time-sensitive transactions.
- Enhanced Transparency and Control: Improved payment performance analytics, reporting, and visibility, and a more seamless and informative payment experience for both customers and back-office personnel.
- Streamlined Business Operations: Automated processing, efficient payment routing, and robust fraud controls help business customers handle high volumes with greater speed, security, and accuracy.
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“Partnering with Alacriti for instant payments has empowered CBB to deliver faster, more seamless financial experiences to our customers,” said Susan Mlot, EVP Head of Operations at Citizens Business Bank. “This collaboration enhances our digital capabilities, strengthens our competitive edge, and positions us at the forefront of real-time banking innovation.”
“Citizens Business Bank has a rich history of empowering local businesses and fostering long-term relationships through trust and service,” said Mark Majeske, SVP of Faster Payments at Alacriti. “By embracing real-time payments with our Orbipay Payments Hub, they’re carrying that same commitment into the future—delivering faster, more transparent, and secure payment experiences for their customers.”
SOURCE: PRWeb