Sunday, April 21, 2024

Global First As SoundHound AI’s Voice Assistant With Integrated ChatGPT Goes Into Full Production with Stellantis DS Automobiles; In-Car Usage Sees Huge Growth

SoundHound AI, Inc., a global leader in voice artificial intelligence, announced that its voice assistant with integrated ChatGPT will be the first to go into full production with an international automaker. SoundHound Chat AI for Automotive was the first generative AI-enabled in-vehicle voice assistant on the market in April 2023, and will be available in Stellantis DS Automobiles starting next month, less than a year later.

Following a successful pilot with DS vehicles in the UK, Spain, France, Germany, and Italy, the automaker will now make its SoundHound Chat AI-powered assistant, Iris, available in thirteen languages across eighteen countries. The most sophisticated assistant available today, Iris can respond to a vast range of questions from hundreds of real-time domains, as well as large language models like ChatGPT.

This new technology ultimately allows drivers and passengers to use hands-free voice control to unlock a vast range of information and updates – whether that’s for planning a trip, opening the sunroof, asking for the sports scores, making a call, or accessing parking information from their destination.

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The SoundHound system also uses a proprietary approach to massively reduce the risk of “AI hallucinations” misleading and unpredictable responses often associated with some large language models (LLMs).

“This is a world first, made possible by our exceptional voice AI technology that integrates seamlessly with ChatGPT, or any other generative AI model,” said Keyvan Mohajer, CEO and Co-Founder of SoundHound AI. “In piloting SoundHound Chat AI with automakers, we’ve been blown away by consumer enthusiasm as demonstrated by the huge increase in engagement with the voice assistant. We believe the potential use cases are endless.”

SoundHound, a global leader in conversational intelligence, offers voice AI solutions that let businesses offer incredible conversational experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators across automotive, TV, and IoT, and to customer service industries via groundbreaking AI-driven products like Smart Answering, Smart Ordering, and Dynamic Interaction, a real-time, multimodal customer service interface.

SOURCE : BusinessWire

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