Wednesday, May 15, 2024

FleetPride Extends Lead in eCommerce and Digital Solutions to Ease Customer Challenges

FleetPride, Inc., the nation’s largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket, hit another milestone as it pursues eCommerce and digital solutions focused squarely on alleviating customers’ most pressing issues. Today’s achievement — going live with over 667,000+ parts along with 4.5 million cross references on FleetPride.com — dwarfs the company’s previous announcement of 400,000 parts and continues to ease customers’ supply and demand concerns. By the end of 2022, FleetPride expects its database will grow to more than two million parts and will continue to provide access to 400+ top suppliers.

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With this rapid expansion and other digitally-oriented solutions, FleetPride is positioning itself as the place to find heavy duty truck parts that customers need. Customers are taking notice of FleetPride’s efforts. L. Houchens of B& R Repairs recently said, “You get easy online ordering and can see QOH [quantity on hand], pricing, and change location to see who has it in the area.” Other customers see value in FleetPride‘s goal to provide a platform that offers transparency to its customers. K. Hodges of the Shelley School District said, “It’s been great and it’s the first place I go to find parts and part numbers.”

In the short term, FleetPride is focused on ways to increase value and support for customers given the challenges of today’s supply chain and material shortages, labor challenges, and inflation issues, which are playing havoc with trucking customers’ operations and bottom lines. By staying close to customers’ operational metrics, and to the industry overall, FleetPride knows what drives success, and is developing solutions that strike at the heart of these short-term and more global issues.

With this in mind, over the past several months FleetPride has rapidly and dramatically expanded its product database on FleetPride.com. Now, millions of cross-references are available online and the company is increasing the number of parts across all makes and models, with more than a three-fold increase planned in the next few months. Recently, FleetPride also launched their predictive search capability through FleetPride.com. This additional feature allows customers to start receiving product recommendations based on the first few letters of their search, saving valuable time for the user.

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