Workato, the leading enterprise automation platform, is teaming up with Enterprise Rent-a-Car in Switzerland, the leader in mobility solutions, to help the company address growing business challenges when it comes to information sharing, logistics, and customer communication. When the company was scaling and opening more and more locations, the digital team didn’t want to solely rely on developers to help update and modify ongoing workflows. Instead, the team wanted a simple solution with low-code/no-code capabilities that anyone at the company could utilize.
“Becoming the number one mobility solution for people all over the world requires a massive investment in digital infrastructure. Partnering with Enterprise Rent-a-Car in Switzerland to help automate crucial processes and tasks allows the company to focus on creating a better customer experience and on strategic work”
Before Enterprise Rent-a-Car in Switzerland invested in Workato, it was clear that it needed to find a solution that would help teams across the organization become more efficient by decreasing the time spent on menial tasks. While the company still deployed a number of “paper-based” processes, it knew it needed to implement a workflow solution that didn’t lean on the company’s developers too much. Instead, the company wanted to empower individual employees and give them the necessary tools to change workflows based on their own needs. With Workato’s low-code/no-code, any employee at Enterprise Rent-a-Car in Switzerland could address the growing automation needs.
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“Becoming the number one mobility solution for people all over the world requires a massive investment in digital infrastructure. Partnering with Enterprise Rent-a-Car in Switzerland to help automate crucial processes and tasks allows the company to focus on creating a better customer experience and on strategic work,” said Amanda Cheong, Customer Intelligence and Initiatives at Workato. “Whether it’s decreasing the customer check-in time from one hour to mere seconds or processing 3,000 customer incident reports per month, Workato is helping Enterprise Rent-a-Car reach its fullest potential with automation in Switzerland. We’re excited to team up with Enterprise Rent-a-Car, the franchise partner in Switzerland that shares the same values as we do – to provide simple and convenient solutions for its customers.”
SOURCE: Businesswire