Cleo, the global leader in supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, announced a strategic partnership with CloneOps.ai, a cutting-edge provider of AI-powered virtual agents purpose-built for high-volume phone operations. The collaboration aims to bring intelligent voice automation to logistics and transportation companies, enabling faster, more accurate, and always-on communication across the supply chain.
CloneOps.ai, founded by logistics industry veterans, is transforming how businesses manage inbound and outbound calls. Its AI-driven voice agents seamlessly integrate into existing workflows, automating repetitive tasks and optimizing call flows to improve customer engagement and operational efficiency. With capabilities spanning voice, email, and SMS, CloneOps.ai delivers scalable communication solutions that align perfectly with Cleo’s mission to orchestrate supply chain ecosystems through B2B integration and automation.
“We’re thrilled to partner with Cleo,” said Alan Alberto, VP of Operations and Partnerships at CloneOps.ai. “Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we’re enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically.”
Also Read: Kenco and GreyOrange Partner to Enhance Fulfillment with AI
The partnership will focus on a go-to-market strategy that integrates CloneOps.ai’s voice automation technology with supply chain orchestration solutions comprising the CIC platform, Cleo Network, and vertical-market solutions catering to the specific needs of logistics and transportation companies. Combined, CIC and CloneOps.ai expect to empower joint customers to respond in real-time to unforeseen or disruptive supply chain events faster and more intelligently, reducing downtime and improving service levels to create relationship value.
“Cleo’s supply chain orchestration solutions are focused on leveraging today’s agentic AI capabilities to continuously improve automation,” said Mahesh Rajasekharan, President and CEO of Cleo. “By teaming up with CloneOps.ai, we’re bringing the voice channel into the realm of supply chain orchestration, giving our customers a faster, more immediate, and far more powerful new ways to automate and control day-to-day business interactions and keep their operations moving.”
SOURCE: Businesswire