Syncron, the leading provider of service lifecycle management (SLM) solutions in the aftermarket, announced that the company has been positioned as a Leader in the IDC MarketScape: Worldwide Supply Chain Planning for Spare Parts/MRO Industries 2024 Vendor Assessment.
Syncron was recognized for several strengths, including its parts planning solutions with dynamic replenishment, probabilistic planning/forecasting, and end-to-end inventory optimization. The report states, “Syncron has a long history in the MRO/spare parts space and has focused on this area, and their planning solutions reflect this accordingly.” It also states, “Syncron’s approach to integrated end-to-end planning is a holistic approach. Using AI ‘agents’ to monitor inventory and demand/supply networks is an interesting solution that customers can consider to optimize their inventories and keep them productive.
Unlike most supply chain planning players who consider spare parts/MRO capabilities, Syncron focuses exclusively on the aftermarket, combining broad functionality with deep expertise in aftermarket operations and profitability. This specialization makes Syncron a leader in helping its customers manage the complexities of aftermarket service and MRO planning.
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“The aftermarket is increasingly becoming a strategic priority and revenue driver in industries such as automotive, industrial, agriculture, construction and mining, where sustainability and cost sensitivity are driving expectations for longer equipment lifespans – which in turn requires more spare parts, repairs and services,” said Claire Rychlewski , Chief Revenue Officer, Syncron. “We are pleased to be recognized as a Leader in the IDC MarketScape report. We believe our position is a testament to our commitment to helping customers grow their spare parts business and reflects our continued investment in our service lifecycle management platform.
Strong focus on MRO/spare parts planning Syncron’s
SLM platform uses AI, machine learning and advanced analytics to plan and predict complex, high-value equipment requirements to maximize availability and minimize waste and emissions due to unnecessary or rushed orders. It supports highly fluctuating demand patterns, creating predictability for OEMs and dealers in industries facing unpredictable or intermittent demand conditions, helping them optimize their spare parts and service departments, increase customer satisfaction and boost operational profitability.
Many industry leaders rely on Syncron’s platform to improve their service operations. Notable customers include Nissan, Caterpillar, Electrolux Professional, AGCO and Daikin Industries Ltd, underscoring the platform’s versatility and effectiveness across a range of industries.
Recently , Syncron announced that ATR , the world’s leading manufacturer of regional aircraft, has selected Syncron’s software to improve the reliability, accuracy and consistency of its inventory management. Syncron’s platform will help ATR better predict the complex demand patterns for its aircraft parts and inventory.
SOURCE: PRNewswire