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Customer Experience

Symphony Retailai, Announced Findings of 600 MN Shopper Transactions

Symphony RetailAI, a leading provider of end-to-end, integrated AI-powered merchandising, marketing and supply chain solutions for retailers and CPG manufacturers, announced the findings of...

Univar Solutions Receives Top Recognition in USCX Awards for Exceptional Customer Experience

Univar Solutions Inc., a leading global solutions provider to users of specialty ingredients and chemicals, announced the Company received four awards in the first-ever...

Surf Broadband Solutions Unveils New Brand Identity, Changes Name to Surf Internet

Fiber-optic internet service provider Surf Broadband Solutions has completed an extensive rebranding effort, reflecting the evolution of the company, as well as a renewal...

‘MACH adoption is the only way forward for the future of ecommerce’, warns customer experience expert

As ecommerce continues to evolve at rapid pace, it is only businesses that react now and adopt a MACH approach to website development that...

Forethought Announces Triage Quickstart, Enhancing AI Platform for Instant Case Automation

Triage Quickstart Empowers Customers to Tag Cases with Pre-Built and Custom Classifiers Forethought, the human-centered AI platform, announced the launch of Triage Quickstart, an extension...
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