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Customer Experience

More Than Half Of Consumers Feel Service Is An Afterthought

Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as more than two...

Alchemer Raises Commitment to Security and Privacy, Completes SOC 2® Type 2 Examination

Alchemer (formerly SurveyGizmo) – a global leader in Customer Experience (CX) and Voice-of-the-Customer (VoC) technology – announced the successful completion of its Service Organization...
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