Shippeo, a leading provider of multimodal shipment visibility, has been named a Customers’ Choice in the latest Gartner Peer Insights™ “Voice of the Customer”: Real-Time Transportation Visibility Platforms, scoring the highest customer recommendation rate of all providers. The recognition follows the unveiling of Shippeo’s latest Autumn platform release at its annual Visibility Now! conference, which took place in Paris, France last month. The packed release introduces a range of new features and enhancements across its platform that extends its advanced multimodal visibility, including rail shipments between seaports and inland port terminals, boosts data quality, adds contextual data, and enhances collaboration tools and user experience, along with significant advances in stability and platform performance.
Shippeo is named a Customers’ Choice
Shippeo has been recognized by customers as a Customers’ Choice in the October 2023 Gartner Peer Insights “Voice of the Customer”: Voice of the Customers’: Real-Time Transportation Visibility Platforms. Shippeo was positioned in the Customers’ Choice Quadrant, having scored a 96% recommendation rate, the highest of all providers (based on 116 reviews as of August 2023).
“We are absolutely delighted to be recognized as a Customers’ Choice in this latest Gartner Peer Insights research and are thrilled to have scored the highest overall recommendation rate from customers,” says Thibaut Morlot, VP of Operations and Customer Excellence at Shippeo. “Our focus on customer outcomes and value is clearly paying off, and our teams, from sales through to project management, implementation and user support, can all feel incredibly proud of this significant achievement.”
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Autumn ‘23 platform release brings significant enhancements
Shippeo unveiled its latest Autumn platform release at its annual Visibility Now! customer and partner conference in Paris, which drew hundreds of supply chain professionals and ecosystem partner delegates from across the globe to the French capital on October 18th. The update brings more than 60 new features and enhancements to its Ocean Visibility, Road Visibility, and Carbon Visibility solutions.
“Our Autumn release is packed with features aimed at boosting data quality, extending breadth and depth of visibility, and enhancing the user experience,” says Anand Medepalli, Chief Product Officer. “Recognized as experts in delivering consistently high data quality within our industry, our product & engineering teams remain deeply focused on advancing our data science capabilities. Furthermore, we know that reliable visibility data alone is not enough and are introducing new features that make insights more actionable. Supply chain managers need actionable information to bring meaningful efficiencies to exception management, and other supply chain processes, while aiding better collaboration and decision making, and this release delivers on that value.”
Powerful new ocean container tracking features*
Shippeo’s advanced multimodal visibility platform now enables rail freight tracking between seaports and inland port terminals, and now provides port terminal status data for containers, along with enhanced tracking quality, predictions, analytics capabilities, and a revamped user interface.
- View new port terminal statuses for containers, such as available for delivery, released by carrier, cleared by customs, free storage period ended, etc.
- Find important container shipment information faster with a redesigned order list and container tracking page
- Upload and synchronize purchase orders and items lists with your transport orders to aid customer service
- Predict the time of discharge more accurately, and at the container level, for containers at their final port of discharge
- Get enhanced vessel and container ETA predictions, guaranteed by our new SLA for Shippeo ETA at Port of Discharge
- Access new KPIs in Lane & Port Insights dashboards to see which containers may be impacted by congestion
- Visualize important ocean shipment metrics in one place with our brand new homepage
- Extend your container visibility between seaports and inland terminals with new inland tracking