Baxter Planning, the leading provider of Service Parts Management technology, announced that Roche Diagnostics Corporation, the North American headquarters for Roche Diagnostics, selected Baxter Planning as a service optimization partner. Roche will be leveraging Baxter Planning’s Service Parts Management Platform, BaxterPredict, to maximize parts availability.
As part of the Service Part Management Platform, Baxter offers the following capabilities:
- Total Cost Optimization: This feature enables service professionals to plan for low volume, intermittent demand patterns, ensuring the right mix of parts are stocked at the correct location.
- Field Service Engineer & Trunk Stock Planning: This feature allows customers to group technicians based on relevant factors to drive better parts coverage at the Install-Base level and optimize every Field Engineer Trunk Stock.
- Automated Replenishment: This feature allows customers to build a multi-echelon replenishment strategy that prioritizes stocking from the smartest location, not necessarily the nearest location. It allows customers to minimize freight shipping costs and utilize excess inventory throughout a service ecosystem.
- Install Based Planning: This feature allows customers to plan based on their equipment base and any needs for enhanced service coverage, taking into account service level agreements and an ability to track first-time fix rate for technician visits.
- Service Operations Domain Expertise: Baxter Planning provides software and services that support and enable its customers’ planning success with an advanced support system and Center of Excellence (CoE).
“We are excited and honored to arm Roche with the BaxterPredict Platform and our experienced team to provide the best predictive Service Supply Chain to secure a better healthcare experience for their customers,” stated Chuck Moeling, Chief Executive Officer, Baxter Planning.
The Baxter Planning Predictive Service Supply Chain Platform solution connects disparate workflows and teams with AI-enabled predictive insights that drive significant productivity gains, cost savings, and customer satisfaction. This new, predictive approach to inventory planning, demand forecasting, product-lifecycle planning, operations-workflow monitoring, reverse logistics, and customer-escalation management unlocks significant new value for Service Supply Chain organizations.
SOURCE : PRNewswire