At Knowledge ’22 , ServiceNow, the leading digital workflow company making the world work better for everyone, introduced three new solutions built on the Now Platform to help enterprises advance their digital transformation efforts. Service Operations Workspace, App Engine Management Center and Public Sector Digital Services work across organizations and within the public sector to digitize complex processes and accelerate productivity.
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Today’s business and technology leaders are facing new challenges, from low-code governance to increased demand for faster solutions,” said Chirantan “CJ” Desai, chief operating officer at ServiceNow. “As a leader in the digital business era, ServiceNow empowers customers with scalable, purpose-built solutions that help them stay a step ahead in serving their own employees, customers, and citizens. The powerful new solutions we’re launching today enable organizations to create better digital experiences for the modern workplace.”
“Automation and low-code use cases will only multiply as the need for more apps and efficiencies increases,” said Stephen Elliot, Group Vice President, I&O, Cloud Operations, and DevOps at IDC. “As IDC forecasts that 750 million new applications will be created between 2023 and 2025, teams across development, line of business citizen developers, and operations teams must adopt innovations that put new efficiency and governance guardrails in place for employees who will lead business growth and innovation.”
“At Fannie Mae, our teams are developing innovative solutions that tackle big challenges in housing. It is imperative that they have high-productivity tools and a top-notch user experience so they can focus on driving our mission and business forward. ServiceNow product implementations have enabled us to provide that environment,” said Raghu Bellary, Fannie Mae’s Senior Director overseeing Enterprise ServiceNow Platform technology. “In collaboration with ServiceNow, Fannie Mae has transformed and modernized our Technology Service and Operations Management capabilities while enabling great experiences for our employees. We look forward to leveraging the Service Operations Workspace so our teams have a single pane of glass to manage their work and collaborate across workstreams efficiently and productively.”