Atomicwork, the leading AI-native IT Service Management (ITSM) platform for modern enterprises, announced a strategic partnership with Lansweeper, the global leader in IT asset discovery and configuration intelligence.
This collaboration integrates Lansweeper’s real-time asset discovery capabilities with Atomicwork’s agentic service management platform, providing organizations with comprehensive visibility across their IT landscape – from end-user devices to complex network infrastructure.
At the core of the partnership is Atomicwork’s Universal AI Agent, Atom, powered by the Universal Context Management Data Lake (CMDL). By combining Lansweeper’s asset intelligence with enterprise data from systems such as ERP, HRIS, and identity management, Atom enables proactive issue detection and delivers contextual insights that accelerate IT resolution and elevate employee experiences.
Tackling Downtime Through Contextual Intelligence
According to research from IDC, unplanned IT downtime – often caused by hardware failures or incomplete asset visibility – can reduce employee productivity by up to 20%, translating to over 100 lost work hours per employee each year. Enterprises that implement proactive asset management and visibility strategies can save up to $2,000 per employee annually in IT-related costs.
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“Every CIO wants their IT teams to be smarter and proactive with AI to help unlock velocity for business. But without full visibility across their complex IT environment, there is limited contextual intelligence for AI to deliver value,” said Vijay Rayapati, CEO of Atomicwork. “By combining Lansweeper’s unparalleled IT and OT discovery capabilities with Atomicwork’s Universal Context Management Data Lake architecture, we’re giving modern IT teams a complete, real-time understanding of their technology environment, so they can move from reacting to predicting and auto resolving.”
Unified, AI-Ready Data for Smarter IT Operations
The partnership between Atomicwork and Lansweeper delivers a unified, AI-ready data foundation that helps IT teams operate with agility, precision, and intelligence. Together, the two platforms:
Establish one clear source of truth for the organization. Integrate IT asset intelligence with enterprise workflows. Use AI insights to quickly identify and resolve tech issues. Strengthen security by finding and fixing hidden or vulnerable assets early. This ensures compliance across all devices and networks.
Atomicwork’s Context Management Data Lake (CMDL) changes the game for traditional CMDBs. It offers a dynamic and always updated view of enterprise assets. CMDL uses Lansweeper’s Asset Intelligence to mix data from people, software, and infrastructure. This gives real-time visibility and actionable insights. It transforms IT operations into smart, self-managing systems.
“Lansweeper’s mission has always been to make every asset visible and understood,” said Dave Goossens, CEO at Lansweeper. “By integrating with Atomicwork, we’re turning visibility into intelligence and intelligence into action. Together, we’re giving IT and Agentic AI the insight they need to truly transform IT operations.”