CharmHealth, a leader in healthcare technology solutions for providers, announced its new CharmBillerPro platform. Completely redesigned to address the growing complexity of revenue cycle management, the platform now includes AI-driven automations and integrated payment solutions as well as several enhanced capabilities for highly efficient operations and collections.
This next-generation platform arrives amid the ongoing expansion of the medical billing services market. Healthcare practices are increasingly outsourcing revenue cycle management to specialized firms. These organizations often serve multiple practices that use different electronic health record (EHR) systems, making platform compatibility a significant operational challenge. CharmBillerPro uniquely integrates with any EHR system and centralizes the entire billing workflow to allow billing professionals to manage claims from multiple practices through a single portal.
“Practices exist to deliver patient care, not navigate a maze of forms, options and regulations as they track down payments. This is why they often outsource their billing operations. But billing firms have their own challenges. With CharmBillerPro, we make things easier for everyone,” said Pramila Srinivasan, Ph.D., CEO of CharmHealth. “By leveraging AI and the greater functionality of CharmBillerPro, organizations can handle larger volumes with greater accuracy while reducing their administrative burdens.”
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CharmBillerPro seamlessly automates the entire billing process. To start off, it automatically fetches patient demographics, insurance information, procedure codes, and diagnosis codes from the chart notes in the EHR. Claims can then be generated at the click of a button and routed through clearing houses, and when payments are received from insurance companies, the information flows back into the system, reducing manual data entry and potential errors.
Moving Billing Into the Future
CharmBillerPro’s use of AI represents a fundamental shift in how billing can be managed. For example, the built-in claim scrubbing and custom rule engine make it simple to catch errors before bill submission, while automated claim generation and versioning accelerate revenue cycle management. Electronic remittance advice (ERA) auto-posting and automated patient billing eliminate routine manual tasks, and real-time alerts significantly reduce follow-up time while improving first-pass resolution rates.
The new CharmBillerPro also accelerates collections with built-in payment tools. These include Bluefin integration for secure, compliant credit card processing, embedded patient billing (auto or manual), and full visibility into payment status and reconciliation.
“Our business is built on efficiency and results, and CharmBillerPro is the engine that guarantees both,” said Chandresh Shah, president and CEO of AvetaLive, Inc. “For our diverse portfolio of clients, it provides the centralized power and adaptability needed to handle any specialty or volume. It allows us to manage dozens of practices with the precision of managing one, cementing our reputation as a reliable revenue partner.”
SOURCE: Businesswire