SPATCO, a leading provider of fueling infrastructure solutions, and ChargerHelp, a technology-driven EV charger maintenance company, have formed a strategic partnership aimed at significantly improving the reliability of electric vehicle (EV) charging networks. As the EV market rapidly expands, this collaboration addresses one of the sector’s most pressing challenges: charger uptime.
The alliance arrives at a pivotal time for the industry. Reliability concerns continue to mount, with recent data from Q4 2024 revealing that 20% of EV drivers were unable to complete charging sessions at public stations due to equipment failures, outages, or payment issues.
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Adding to the pressure, regulatory oversight is intensifying. The National Electric Vehicle Infrastructure (NEVI) program-a $5 billion federal initiative designed to expand EV charging access-has been temporarily paused, leaving many public and private charging stakeholders in limbo. Simultaneously, California’s proposed AB 1423 legislation seeks to impose stricter uptime standards and fines of up to $2,500 per violation for non-compliant charging stations, marking a shift toward enforceable performance accountability.
“Charger uptime is no longer just a convenience issue-it’s a regulatory priority,” said Kameale Terry, Co-Founder & CEO of ChargerHelp. “Our partnership with SPATCO is about scaling a structured, data-driven approach to charger maintenance, ensuring that as the industry grows, reliability keeps pace.”