Freedom Forever, the nation’s leading residential solar installation company and No. 1 Residential Solar Contractor on the 2024 Top Solar Contractors List, launches Raya, a groundbreaking Artificial Intelligence (AI) tool that revolutionizes project support and pipeline management.
Built on Lightspeed, Freedom Forever’s proprietary CRM and operational engine, Raya delivers real-time intelligence, automated issue resolution and 24/7 phone support to sales partners nationwide. This breakthrough technology marks a major leap forward in operational efficiency, customer satisfaction, and industry innovation.
By tapping into Lightspeed’s expansive data infrastructure and integrated sales resource center, Raya delivers real-time project updates, actionable insights and instant ticket resolution. The AI tool intelligently navigates complex workflows and information systems to provide sales partners with 24/7 access to critical project details. Raya is built to ensure sales reps can address inquiries and access critical information instantaneously, streamlining the solar installation process and enhancing customer satisfaction.
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“Raya, powered by Lightspeed, is a game-changer for our business,” said Zachary Bloom, Chief Technology Officer at Freedom Forever. “Lightspeed has been the cornerstone of our success, enabling unmatched efficiency and scalability. Raya takes this to the next level by giving our sales partners real-time, AI-driven access to project details and support, and this is just the beginning.”
“Lightspeed is the key to Freedom Forever’s success,” added Rob Richardson, Vice President of Product at Freedom Forever. “With Raya, we’re unlocking even more of its potential, giving our partners a competitive edge that no other solar company can match.”
SOURCE: PRNewswire