RadiantGraph, a platform using artificial intelligence to drive consumer engagement for healthcare, announced that it has raised an $11 million Series A funding round, led by M13, with meaningful participation from XYZ Ventures and True Ventures. The investment will be used to continue the expansion of the company’s platform capabilities, and drive scalable growth and savings within health plans and health service organizations. The company’s seed round included Glen Tullman (CEO, Transcarent), Lee Shapiro (CFO, Livongo), Mohsin Hussien (CTO, Liveramp), Yusuf Sherwani (CEO, Pelago Health), and Chethan Bachireddy (Chief Health Officer, Harris Health).
Payors and health services organizations play a vital role in the healthcare outcomes of their members, but the traditional approach to member engagement is broken. Members face an increasingly difficult to navigate healthcare system and have come to expect more personalized communication, delivered on the platforms they use.
Despite this, companies have been unable to deliver this level of personalization to their members at scale. They are largely held back by cobbled together platforms and data point solutions that require significant technical investment before they can have a real-world impact. Healthcare needs a singular consumer engagement platform that makes it possible to understand all aspects of a person’s health needs, models how to best engage them, and delivers communications across multiple channels, from direct mail to voice AI.
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Since its launch in September 2023, RadiantGraph has shown an almost immediate impact, empowering healthcare organizations to deploy AI models that deliver high-quality, tailored communications, as well as consumer enrollment and engagement campaigns. RadiantGraph does this by solving the entire lifecycle – starting with a built-in health data engine to digest disorganized healthcare data, developing AI and ML models for their member population, automating content generation and orchestration, and more recently, creating voice AI interactions. Without RadiantGraph, healthcare companies spend years and millions of dollars on manual processes and point solutions that lack this cohesion and functionality.
In the past year alone, RadiantGraph has seen growth of more than 1,400%, processing personalization models for more than 3.5 million people, helping its customers deliver major improvements on the status quo. For one client, the company’s predictive models have demonstrated a more than 12x improvement in identifying members likely to enroll in a program, while another saw almost 3x improvement in identifying individuals that could avoid costly surgery with proactive early intervention.
“Healthcare needs its own consumer engagement platform. AI capabilities have become exceptionally powerful, and can help us pin-point how to engage each consumer, based on their unique needs. But, without a platform that solves healthcare problems on day one, companies are spending tens of millions cobbling together point data solutions and systems that just haven’t worked,” said Anmol Madan, Founder and CEO of RadiantGraph. “This funding will accelerate our ability to help payors and healthcare organizations see the positive impact of consumer engagement on their KPIs and bottom line.”
SOURCE: PRNewswire