In an effort to recognize technician excellence, Navistar has launched its inaugural Top Team technician skills competition. Taking place at Navistar’s Service Solutions Expo in Grapevine, Texas May 22-24, 10 International Truck and IC Bus Master Certified and Diamond Certified technicians from North America competed in a series of skills-based contests surrounding diagnostics, maintenance, and repairs.
Nathan Reed from RWC Group in Seattle, Washington has been named International Truck’s 2023 Top Team technician, and Anthony DeCicco from Wolfington Body Company in Exton, Pennsylvania has been named IC Bus’s 2023 Top Team technician.
Part of Navistar’s TECH EmPOWERment program’s retention and recognition strategy, the Top Team competition replaces the Technician Rodeo, which was last held in 2019. All Master Certified technicians and Diamond Certified technicians from the International truck and IC Bus dealer networks were invited to test for a spot in the Top Team competition. Four hundred twenty certified technicians took the test, with the top 10 being selected to participate in the competition.
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“The Top Team competition is a concept which is very important for Navistar’s future and our industry,” said Fabio Souza, Executive Vice President, Service Solutions, Navistar. “This is an environment where the technician can feel that we recognize their value. I want them to understand that they are critical to the execution of our strategy.”
During the competition, the service technicians had the opportunity to display their skills, knowledge, and professionalism as they safely and efficiently diagnosed and repaired different systems in mobile or stationary equipment. The 20 stations included tests on engines, air brakes, aftertreatment systems, electrical systems, wiring, and the Diamond Logic electrical system and fault codes, among others. Competitors had 30 minutes to complete each station, with 10 minutes of judging afterward until moving to the next station. Beyond learning and testing their expertise, the Top Team contestants fostered camaraderie, networked with industry leaders, and identified trusted mentors to offer guidance as their careers advance.
SOURCE: PR Newswire