May Mobility, a leading autonomous vehicle (AV) technology company, announced a strategic partnership with ITOCHU Corporation, one of the leading Japanese sogo shosha, to help accelerate driverless deployments globally over the coming years. Beginning with a collaboration with one of ITOCHU’s portfolios, BELLSYSTEM24, a customer experience and business process outsourcing solution provider, May Mobility will be able to quickly deploy thousands of driverless vehicles and support millions of riders with the AV company’s Tele-assist and Rider Support platforms.
As May Mobility launches additional driverless operations, its Tele-assist platform will continue to rely on the Multi-Policy Decision Making (MPDM) driving technology’s reasoning models with minimal human intervention. Unlike companies that use tele-driving to control or completely take over an autonomous vehicle, May Mobility’s Tele-assist platform makes it possible for a remote monitor to easily guide and assist multiple vehicles, enhancing safe operations at scale.
The collaboration represents a first-of-its-kind in autonomous mobility, with May Mobility becoming the first AV company to partner with a global leader in business process and customer experience outsourcing. The partnership will leverage BELLSYSTEM24’s expertise in workflow optimizations to increase the efficiency of May Mobility’s Tele-assist process at an industry-leading cost, further cementing May’s path to becoming the first and most profitable player in the AV industry.
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“When building a safe autonomy system, it makes no sense to replace the driver behind the wheel with another driver behind the curtain. We created a better way,” said Edwin Olson, CEO and founder of May Mobility. “Partnering with ITOCHU, we will take a highly efficient, safety-first approach as we ramp up the deployment of our driverless operations.”
SOURCE: PRNewswire