TraceLink has unveiled the Agentic Supply Chain Control Tower, an operational intelligence platform designed to power its Agentic Supply Chain Operating Model by combining analytics, reasoning, active monitoring, and observability. Unlike traditional supply chain control towers that primarily provide visibility into operations, the new platform delivers trusted business context and intelligent coordination across people, enterprise systems, trading partners, and governed OPUS Agents. Built on TraceLink’s Agentic Supply Chain Operating System and supported by the company’s Agentic Business Network of more than 315,000 authenticated entities and hundreds of billions of annual supply chain exchanges, the platform enables organizations to make faster, more informed decisions while improving resilience and execution across complex, multi-enterprise supply networks.
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Key capabilities include OPUS Reports and Dashboards (ORD), featuring a redesigned analytics architecture that delivers at least 30% faster reporting while scaling from thousands to millions of data rows, and OPUS Brain, an agentic reasoning engine that uses semantic search, reasoning artifacts, metadata, and short-term memory to guide AI agents in delivering consistent, governed outcomes while minimizing hallucinations. “The role of the supply chain control tower is fundamentally changing,” said Shabbir Dahod, President and CEO of TraceLink. “Traditional control towers helped organizations monitor operations. As AI becomes an active participant in supply chain work, organizations need operational intelligence that provides trusted business context, enables reasoning, and coordinates work across people, enterprise systems, trading partners, and governed OPUS Agents. The Agentic Supply Chain Operating Model requires an Agentic Control Tower to power the transformation.”