Rajant Corporation, the pioneer of Kinetic Mesh® wireless networking, announced the launch of Rajant Guardian, a comprehensive managed service and technical support solution designed to ensure the optimal performance and reliability of customers’ Rajant mesh networks. Purpose-built for Rajant’s Kinetic Mesh technology, Rajant Guardian streamlines network management and troubleshooting through continuous monitoring, automated ticket generation, and customized remediation options. By leveraging Rajant Guardian, organizations gain faster issue detection and resolution, reduced downtime, predictable change management, clear accountability, and actionable network insights—all while lowering the operational burden on internal teams.
Seamlessly integrated with Rajant’s BCICommander® Enterprise platform, Rajant Guardian is available in three flexible service tiers designed to meet diverse operational requirements. Each tier includes essential capabilities such as active alerting, severity-based triage, and clear problem statements for efficient resolution. The Tier One package provides guided remediation, enabling customers to execute solutions with expert direction from Rajant. Tier Two builds on this by incorporating Rajant-led remote troubleshooting and coordination with on-site service providers. At the highest level, Tier Three provides Rajant’s most comprehensive support, anchored by an annual preventive maintenance program that ensures peak network performance.
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“Our customers rely on Rajant networks in some of the most demanding environments in the world,” said Marcus Cool, Director of Services at Rajant Corporation. “With Rajant Guardian, we’re deepening that commitment by providing a comprehensive service portfolio that ensures operational continuity, faster issue resolution, and the highest level of network reliability with direct access to Rajant experts. The initiative reflects Rajant’s continued investment in supporting customers through every phase of their network lifecycle, from deployment to long-term performance assurance.”
SOURCE: Businesswire