Deck Commerce, a leading order management system, has announced the launch of Delivery Promise, a new AI-driven capability that enables retailers to surface accurate, product-level delivery dates across the online shopping experience. This capability is powered by Deck IQ™, the company’s embedded Order Intelligence Engine.
By displaying expected arrival dates at the product page, cart, and checkout, retailers using Delivery Promise will see up to a 40% increase in add-to-cart conversions, a 7% lift in revenue, and a 38% drop in cart abandonment.
“Delivery Promise allows brands to answer one of the most critical questions in online shopping – when will I get it? — with real data and confidence,” said Chris Deck, Founder & CEO of Deck Commerce. “This capability gives retailers a meaningful way to improve the customer experience and increase conversions without additional lift for their internal teams.”
Also Read: Crisp Acquires Cantactix to Expand Retail Space Planning Insights and Automation for CPG Manufacturers and Retailers
Delivery Promise is the first capability built on Deck IQ, Deck Commerce‘s AI-powered Order Intelligence Engine. While the launch centers on estimated delivery dates, Deck IQ is designed to bring intelligence and automation to the full order experience, with future applications across inventory, order routing, fulfillment optimization, and more.
“As AI continues to shape the future of commerce, we’re focused on applying it where it matters most, helping brands make faster, smarter decisions that drive revenue and loyalty,” Deck added. “Deck IQ is built to be the order intelligence layer behind the order experience, and Delivery Promise is just the beginning.”
SOURCE: PRNewswire