Fluent Commerce, the leading provider of distributed Order Management System (OMS) ‘Fluent Order Management’, announces that it has been recognized as a ‘Leader’ in The Forrester Wave: Order Management Systems, Q1, 2025.
Fluent Order Management is used by top global brands, including JD Sports, L’Oréal, ALDO Group, LVMH and Prada, to manage inventory data at scale and omnichannel order fulfillment across all locations on a global scale.
The Order Management Systems (OMS) category has evolved rapidly over the past few years, with changes taking place since the prior report was released in 2023. With direct, significant impacts on both operational efficiencies and the customer experience, choosing the right Order Management System has become more critical than ever for retailers.
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Forrester evaluated the 8 top Order Management System vendors against 35 criteria across 2 categories and stated that “It [Fluent Commerce] particularly shines compared to most other vendors in this evaluation in areas such as workflows, order orchestration rules, store fulfillment (pick, pack, and ship or stage), and B2B order management.”
The company received the highest scores possible in fifteen (15) criteria. These criteria include: enterprise inventory management, inventory segmentation and allocation, workflows, store fulfillment: pick, pack, and ship or stage, usability and configuration, order orchestration rules, international orders and globalization, architecture, and innovation, among others.
SOURCE: Businesswire