Infermedica – a leading digital health company, specializing in AI-powered solutions for symptom analysis and patient triage – announces the launch of its Medical Guidance Platform, with new modules and features designed to support the entire patient-care journey. The Medical Guidance Platform leverages the powerful clinically-validated technology behind Infermedica’s successful symptom checker tool, and aims to provide personalized patient care from first symptoms to post-visit communication and treatment. In collaboration with its customers and partners, including Allianz, HonorHealth, Optum, Microsoft, LifeMD, Global Excel, Gothaer, and Sana Kliniken, Infermedica’s solutions have been used by over 10 million people globally to triage patients to the right level of care.
However, Infermedica’s work to address the many challenges faced by healthcare is just beginning. It is estimated that up to five billion people will not have access to basic healthcare by 2030. Provider shortages and burnout are the primary causes and both are increasing at alarming rates. Through its technology, Infermedica aims to support the entire patient-care journey — from Intake, to Triage, and coming soon, Follow-Up — and apply its clinical intelligence to the rapidly-changing needs of physicians, nurses, technicians, medical assistants, and other frontline health workers facing job dissatisfaction and burnout worldwide.
“Our mission is to ease the strain on global healthcare systems and make healthcare more accessible, convenient and affordable. By automating certain administrative tasks within the primary care journey, we can streamline the experience for patients and allow clinicians to focus on providing the highest quality care. The Medical Guidance Platform is the first step to achieving our vision of truly human-centric healthcare,” said Piotr Orzechowski, Founder and CEO of Infermedica.
Built upon Infermedica’s proprietary Intelligent Core and implemented through a flexible API gateway or ready-to-use modules, the Medical Guidance Platform enables healthcare organizations to create custom, interoperable solutions that meet their health system’s unique needs, and includes three modules:
- Infermedica Triage – covers early analysis of patient symptoms, intelligent interview, and calculation of triage level
- Infermedica Intake – enables pre-visit patient intake and data collection to enhance medical consultations and empower providers
- Infermedica Follow-up – supports post-visit communication and treatment plan adherence to ensure the patient is on track—this module will be available soon