Business people should be less focused on choosing technology, and more focused on identifying the friction, or the opportunity, and then finding the right...
On-demand workforce technology company LiveXchange Technologies, Inc., announced the results of the 2022 Front Office CX Omnibus Survey, which revealed that 51% of customer...
What challenges did the Covid-19 pandemic pose for your team?
EC-PR was already a virtual agency, so lockdown presented no new operational challenges. However, the...