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Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced new generative artificial intelligence...

New Talkdesk Research Reveals the Trends to Watch in Retail CX

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research report, The Future of Retail Customer Service: Interactive...

Talkdesk Mobile Apps To Aid Contact Centers

Talkdesk introduced new apps for the Talkdesk On The Go suite of intelligent, intuitive mobile solutions: Talkdesk Phone Mobile App and Talkdesk Schedule Mobile...
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