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Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences

Alida, a leader in Total Experience Management (TXM), announced Blink CX, a technology-driven customer experience (CX) consulting company, has joined its Partner Network to...

Salesforce Changes Legal Name to Salesforce, Inc.

Salesforce , the global leader in CRM, announced that, effective April 4, 2022, the company will change its legal name from salesforce.com, inc. to...

MIT SMR Connections Study: AI is the Power Tool of CX

A new global research report from MIT Sloan Management Review Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies,...

HubSpot Launches New HubSpot Creators Program to Invest Millions in Emerging Talent

HubSpot, the customer relationship management (CRM) platform for scaling companies, announced the launch of HubSpot Creators, its new accelerator program to seek out and...

Jack Morton Launches New Diversity-Driven Marketing Practice: Vivi

Jack Morton, the global brand experience agency, announces the launch of Vivi, a new diversity-driven specialty practice. Helmed by industry veteran Bonnie Smith, Vivi...
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