eGain Corporation, the leading AI Knowledge platform for customer engagement automation, announced the launch of a unique pilot program to help businesses adopt generative...
A new global research report from MIT Sloan Management Review Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies,...
Bandwidth Inc, a leading global enterprise cloud communications company, announced an important step forward in the future of the enterprise contact center with Genesys®,...
Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as more than two...
