HICX, the leading Supplier Experience Management provider, is announcing a $30 million investment led by Boston, US-based growth equity firm Wavecrest Growth Partners and Toronto-based venture debt provider Espresso Capital.
HICX’s low-code/no-code SaaS platform and applications enable large companies full visibility into their supplier ecosystems and interactions, building resilient and competitive supply chains. Unilever, Mondelez, BAE Systems, Baker Hughes, and Lenovo, among other mega-brands, use HICX as a single source of truth for supplier data and the focal point for supplier interactions.
CEO and Co-founder of HICX, Costas Xyloyiannis, said, “At the most basic level, companies deliver value to customers through the combined effort of their internal teams and suppliers. Companies often under-invest in the supplier experience – in making it easy for suppliers to deliver their best work. However, we’ve seen a significant shift recently and many of the world’s leading brands are investing in technology to address this and to become ‘customer of choice’ for as many of their suppliers as possible.”
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Vaibhav Nalwaya, Co-founder and Managing Partner at Wavecrest, said, “The last three years of global turmoil have highlighted the importance of the mutually beneficial customer-supplier relationship and yet the incumbent procurement and supply chain tech stacks often actually add friction and complexity. We have been super-impressed by the combination of HICX’s vision and the team’s ability to deliver large-scale solutions to the biggest and best global brands. HICX’s customers speak very highly of the company’s domain expertise and its solutions.”
“We believe HICX can play a pivotal enabling role for companies as they digitize their buy-side technology landscape and we’re excited to support their future growth,” added Shane Jayaprakash, Director at Espresso Capital, London.
The HICX platform serves the most complex tech landscapes in Fortune-1000 accounts. It uses proprietary low-code/no-code technology for rapid configuration to each unique customer requirement and is designed to integrate with, and operate alongside, the customer’s existing investments in procurement, supply chain and financial tech.
Dr Elouise Epstein, partner at global management consulting firm Kearney commented, “The way we work with suppliers has to change. Traditional technology is wholly inadequate to support the digital revolution. There is an overwhelming amount of evidence to say that the way we’ve done it in the past doesn’t work. It’s abundantly clear that we have to do something different and I’m excited to see investment in a company like HICX as it seeks to be part of the solution.”