Babylon and Bupa have announced that they have extended their partnership agreement for a further three years to deliver digital health services to 2.3 million Bupa UK health insurance customers.
Bupa, a leading health insurer, and Babylon have been in partnership since 2015, when access to the Babylon app for Bupa UK customers was launched. Since launch, there have been over 360,000 Babylon app downloads by Bupa UK Insurance customers.
Complementing Bupa’s capabilities and provider network offering, Babylon provides digital services within Bupa including Symptom Checker, 24/7 virtual consultations and My Health. These products help users to better understand their health symptoms, access relevant health information and gain insights into their current and future health risks. These products are available to all UK Bupa customers.
James Sherwood, General Manager for Operations and Healthcare Management at Bupa UK Insurance said: “Having fast access to GP care is increasingly important for our customers to support their everyday health and wellbeing. We’ve seen growing use of the service over the past two years, with around 8,000 appointments a week. We’re pleased to continue working with Babylon to enhance our digital services for our customers.”
Dr. Ali Parsa, Babylon’s Founder & CEO, said: “Bupa is the UK’s leading health insurance provider, where its brand is synonymous with trust. We are delighted that Bupa continues to put its trust in Babylon as its partner. We look forward to going further together to reimagine their customers’ experience of healthcare from a reactive, episodic clinic centric service for when they are sick or in crisis to a more proactive, continuous and person centric service designed to keep their customers at the peak of their health.”
Babylon is one of the world’s fastest growing digital healthcare companies whose mission is to make high-quality healthcare accessible and affordable for every person on Earth.